European Cars Of Evergreen Park

Basa Adams 8 months ago

Ive been with Bruno for over 20 yrs and wont take my car any place other than EUropean I Evergreen

Linda Davis 8 months ago

Over 8 years ago I use to bring my BMW here and they always did a great job. Two years ago I moved in the area and because of my past experiences, I brought my AUDI here. My Car per Bruno needed sparks plugs based on their diagnosis, I paid $1200 (?) however my car immediately did something different , It would struggle to start at times that I had to press on the gas to get it started, I took it back twice to European and they said "Oh they couldn't find anything wrong with it" The problem persisted, on and off. finally I recorded it on my phone and took it back. Played the video for Bruno. They Fixed the problem? Now my car was dragging ( here we go again) not all the time but noticeable. After a few weeks it stopped on me, got it started back and called European about the situation and took it to European. Now Im told it's lower pressure fuel. This is the real story Bruno called me and said it my lower pressure fuel etc and it will cost $800. I thought hmmm and responded what was its last month when I brought it in ? Bruno: The high pressure fuel pump (?). So very nicely I said Im confused, I have brought my car in and each time I left with some other problem that I never ha

Rodrigo Perez a year ago

My car was towed to this mechanic because it wasn’t starting. I specifically told him about a hole in a coolant pipe that needed to be fixed, but that issue was completely ignored. Instead, he charged me for a timing cover—something I never asked for and that didn’t address the actual problem. After keeping my car for weeks, he didn’t do anything to get the engine running. When we finally got the car back, we realized it had been completely dismantled. As you can see in the photos, nothing is connected, spark plugs were left in a plastic bag, and he even left one of his SHOP RAGS INSIDE THE ENGINE. This is NOT how the car was brought to him. Unfortunately, I wasn’t able to inspect it right away because his shop hours were during my work hours, and all of our communication was over the phone with my girlfriend. We paid over the phone by giving him my card number for manual entry, trusting that he was being honest. Looking back, there were red flags—weeks with no updates, delays before he even looked at the car, and Bruno’s attitude on the phone. Because of all this, we decided to tow the car elsewhere for repairs, and that’s when we saw the condition it was in. My car was returne

Tim Edited a year ago

We had a timing belt done here as preventative maintenance and it’s been quite a rodeo. I planned to do it myself but sudden work constraints prevented me from doing it anytime soon and we were approaching the service interval on an interference motor and the cam position sensor, behind the cam gear, was causing an occasional EPC light, indicating it was time to get this done. The initial quote was good, we dropped it off and I asked about replacing the cam position sensor while they had the belt off, said no problem it would be another $80. We agreed to have it all done and they said it would be ready at 5pm. We called and it wasn’t. They said next morning. The next day we waited all day for a call and by 2pm made a call and they said it was ready and they had been trying to call us. We picked it up and they wrote our number wrong on the work order. Paid for the belt kit and cam sensor, drove home, and noticed on the bill he wrote crank sensor. I called back and explained and he said don’t worry we replaced the right sensor. Ok… 4 months later the car breaks down. This car has 72000 miles on it, +3000 since the timing belt was done. A VAGCOM scan shows the check engine and EPC

L G a year ago

I was recommended to go here, while standing at the counter waiting on a rep, a man walks up from the back and immediately says “I’m booked up”! No hello, no good morning, no how can I help you, no nothing. I said to him how about hello, which he eventually said it sarcastically. Hope your experience is better than mine if you get service here. Nevertheless, I turned around and politely said someone recommended me to come here and walked off. Good customer service is hard to find.